Workplace Violence Harassment and other Unacceptable Behaviour

Workplace violence, harassment and other unacceptable behaviour

The Camrose Public Library is committed to an abuse-free work environment, characterized by respect and tolerance. Acts of violence or harassment committed by, or against, any individual(s) affiliated with this organization are considered as unacceptable conduct within the context of the Alberta Occupational Health and Safety Code and the Canadian Human Rights Act. Any individual(s) engaging in workplace violence, sexual harassment, or other forms of harassment will be subject to disciplinary action, up to and including termination of employment.

Inappropriate behaviour includes, but is not limited to:

  • Threatening behaviour, such as shaking fists, destroying property, or throwing objects.
  • Verbal or written threats, including any expression of intent to inflict harm.
  • Harassment – any behaviour that demeans, embarrasses, humiliates, annoys, alarms or verbally abuses a person and that is known, or would be generally expected, to be unwelcome. This includes words, gestures, intimidation, bullying, or other inappropriate activities, including electronic communications generally disseminated.
  • Verbal abuse such as swearing, insults, and slurs.
  • Physical attacks.

Procedures for Handling Complaints

If an employee or volunteer believes they are being harassed, the employee or volunteer shall:

  1. Tell the individual their behaviour is unwelcome and ask him/her to stop. Immediate recourse could involve the individual being asked to leave. Further escalation will lead to the police being contacted.
  2. Keep a record of incidents (dates, times, location, possible witnesses, what happened and the employees own response). The employee or volunteer does not have to have a record of events in order to file a complaint, but such a record can strengthen their case and assist them in remembering details over time.
  3. File a written complaint if, after asking the harasser to stop, the harassment continues. The employee should report the problem to the Director of the Camrose Public Library as soon as possible and without fear of reprisal.
  4. The Director of the Camrose Public Library will promptly and thoroughly investigate the complaint and will inform the Camrose Public Library Board.
  5. If the complainant is not satisfied with the actions taken by the Director of the Camrose Public Library, the individual experiencing the alleged harassment may file a written complaint with the Camrose Public Library Board. The Camrose Public Library Board will thoroughly investigate the complaint and take appropriate action.
  6. If the complainant is not satisfied with the action taken by the Camrose Public Library Board, they may appeal directly to the Alberta Human Rights and Citizenship Commission.



Approval Date:  October 2013

Amended: November 15, 2016

Revision/Review Date: November 2019

Approval Signature: __________________________________________________________

                                                         Camrose Public Library Board Chair