Social Media Policy

The Camrose Public Library is easy to identify with and all of us are very passionate about what we do on a daily basis. At the Camrose Public Library, we believe in open communication and you are encouraged to tell the world about your work and share your passion. Whether you do so by participating in a blog, wiki, online social network, or any other form of online publishing or discussion is completely up to you.

However, these ways of communication are changing the way we talk to each other and even to our consumers, target audiences, and partners.

In order to avoid any problems or misunderstandings, please refer to the following guidelines to provide helpful and practical advice for you when operating on the internet as an identifiable employee of the Camrose Public Library.

• First, please familiarize yourself with and follow the Camrose Public Library Policy Manual.

• When you discuss Camrose Public Library on the internet, you must identify yourself with your name and, when relevant, your role at the Camrose Public Library. Only very few people in this company are official spokespeople for the Library, so if you are not one of them you must make clear that you are speaking for yourself and not for the Camrose Public Library. You can use a disclaimer like "The postings on this site are my own and do not necessarily represent the position, strategy, or opinions of the Camrose Public Library”. Please always write in the first person, and please consider that even anonymous postings on Wikipedia can be traced back to Camrose Public Library.

• You are personally responsible for the content you publish on blogs, wikis, or any other form of user-generated media. Please remember that the internet never forgets. This means everything you publish will be visible to the world for a very, very long time. Common sense is a huge factor here. If you are about to publish something that makes you even the slightest bit uncomfortable, review. If you are still unsure and it is related to the Camrose Public Library, talk to your manager or director.

• Not all information created at the Camrose Public Library is for public consumption. Messages from our director to all employees are not meant for the media. If we as an organization wanted a newspaper to know how our director or board sees the future of the Camrose Public Library, those individuals would contact them.

• It is perfectly fine to talk about your work and have a dialogue with the community, but it is not okay to talk about private, internal matters. If the judgement call is tough on secrets or other issues discussed, please ask the manager or director before you publish or forward. Please act responsibly with the information you are entrusted with.

• Do not comment on work-related legal matters unless you are an official spokesperson, and have the legal approval by the Camrose Public Library to do so. In addition, talking about revenues, unannounced financial results, or similar matters will get you, the library, or both into serious trouble. Stay away from discussing financial topics and predictions of future performance at all costs.

• Respect your audience. Don't use ethnic slurs, personal insults, obscenity, or engage in any conduct that would not be acceptable in the Camrose Public Library's workplace. You should also show proper consideration for other’s privacy and for topics that may be considered objectionable or inflammatory (like religion or politics). If you are in a virtual world as a Camrose Public Library representative, please dress and behave accordingly. We all appreciate respect.

• Think about consequences. Please remember: Using your public voice to trash or embarrass your employer, your customers, your co-workers or even yourself is not okay - and not very smart.

• Have you posted something that just wasn't true? Be the first to respond to your own mistake. In a blog, if you choose to modify an earlier post, make it clear that you have done so.

• Please respect copyright. If it is not yours, don't use it. It is very simple. It is that person's choice to share his or her material with the world, not yours. Before posting someone else's work, please check with the owner first.

• Don't cite or reference clients, partners, funding bodies, or suppliers without their approval. When you do make a reference, where possible, link back to the source.

• Be aware that others will associate you with the Camrose Public Library when you identify yourself as such. Please ensure that your Facebook, Linked-in, Twitter, Instagram, etc. profiles and related content are consistent with how you wish to present yourself to clients and colleagues.

• Even if you act with the best intentions, you must remember that anything you put out there about the Camrose Public Library can potentially harm the Library. As soon as you act on Camrose Public Library's behalf by distributing information, you are upholding Camrose Public Library's image. Please act responsibly. If in doubt, please contact the manager or director before you hit the send button.

• And finally, with all the blogging and interacting, don't forget your daily job...

 

Approval Date: June 2016   

Revision/Review Date: June 2019

Approval Signature: ________Elizabeth Luck________________________________________

                                                Camrose Public Library Board Chair